Which tool can be used to score Salesforce records in bulk?

The tool that can be used to score Salesforce records in bulk is Data Loader. Data Loader is specifically designed for importing, exporting, updating, and deleting data in Salesforce, making it a powerful tool for batch processing of records. When dealing with a large volume of records, such as scoring them based on certain criteria or customer interactions, Data Loader allows you to efficiently automate this process.

With Data Loader, users can prepare their data in CSV format, execute mass updates or inserts, and configure it to run jobs that can process thousands of records simultaneously. This capability is particularly beneficial when you need to apply analytics models or scoring mechanisms across a large dataset, enabling data-driven decision-making on a larger scale.

In contrast, the other options, while valuable in their own right, do not specifically cater to the bulk scoring of records. Salesforce Analytics Studio is focused on visualizing and analyzing data rather than processing records. Workbench is a web-based tool for interacting with Salesforce’s metadata and API but does not function as a bulk scoring tool. Salesforce App Builder is tailored for creating custom applications and does not directly address data manipulation in bulk. Thus, Data Loader is the most suitable choice for this task.